William Christopher Jordan

Tel: (510) 543-1624‬
Email: christopherjordanresume@mail.com
Download printable resume here. (PDF Format)

Professional Summary: A detail-oriented and highly organized Property Manager & Caretaker well-versed in providing seamless support, as well as independently performing administrative duties and event planning responsibilities with effortless efficiency seeks a position with the right individual or firm.

Single, self-motivated, honest, ethical, cooperative, goal-oriented, accomplished problem solving creative professional, with experience in property management, landscape design, web content development, web design, photography, and various other professions.

WORK EXPERIENCE

March 2020 – Current | Resident Manager and Caretaker

Personal residence in Oakland Hills, California during COVID-19 Pandemic. 6141 Merriewood Drive, Oakland, CA 94611

March 2013 – March 2020 | Resident Manager and Caretaker

The Avatar Apartments
Phoenix, AZ 85016
To view before/after pictures, click here.

Administrative Tasks

• Devised and maintained office systems, including data management and filing.
• Arranged travel, visas, accommodation, and occasionally, traveling with the owner to assist with various projects.
• Screened phone calls, inquiries, and requests. Handled issues when appropriate.
• Met and greeted visitors.
• Organized and maintained records.
• Handled incoming email, faxes, and correspondents on behalf of the owner.
• Completed research when necessary. Reported findings to the owner.
• Ensured the owner was well prepared for meetings.
• Served as liaison with clients, suppliers, and others.
• Responsible for accounts and budgets, entrusted with access to large sums of money.
• Took on some of the owner’s responsibilities and worked closely with city officials.
• Involved in important decision-making processes.

Resident Manager Tasks

• Demonstrated the ability to understand financial goals and operate the property in the owners’ best interest.
• Demonstrated the ability to follow company policies, procedures, and guidelines.
• Maintained accurate records of all transactions and submits on a timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)
• Negotiated, prepared, and enforced leases.
• Handled Security Deposits. (Receipts, deposits, and refunds.)
• Prepared premises for new occupants.
• Ensured property was compliant with all city and state laws and regulations. Ensured tenants were compliant with rental agreements, policies, and procedures.
• Investigated and resolved resident complaints and concerns in a timely and efficient manner.
• Monitored and completed maintenance and repairs timeously and cost-effectively.
• Ensured security of premises and maintained security devices.
• Organized incoming and outgoing inspections and prepared inspection reports.
• Negotiated and managed contracts with outside vendors.
• Ensured property was at full capacity at all times.
• Designed and maintained properties website.

Property Caretaker Tasks

• Kept up the lawn, trees, shrubs, flowerbeds, and all other landscaping elements.
• Disposed of all trash and debris.
• Tended to walkways, parking lots, and all exterior elements as needed.

2020 Letter of Recommendation from Fausto Sandoval | PDF Format

2010 – 2017 | Web Designer

National Park Service Transportation (NPS) (Website)
Denver, CO | Portland, OR | Washington, DC | Phoenix, AZ

• Works with various design tools and software programs to implement web designs and functionality
• Extensive experience with web design with a focus on usability and best practices
• Develops brand and corporate identities within the NPS-Transportation website
• Known for creativity, flexibility, listening skills, sense of humor, and the ability to understand the big picture, while able to focus on small details

2015 Letter of Recommendation from Bill Wilkinson | PDF Format
2015 Letter of Recommendation from Gary MacFadden | PDF Format

2006 – 2009 | Senior Web Designer – Web Manager | Telecommute

National Center for Biking & Walking NCBW (Website)
Active Living Resource Center ALRC
ALRC Help Desk | CenterLines Podcast | NCBW Intranet
Immediate Supervisor – Gary MacFadden

Content Development:

• Engaged in collaboration with Executive Director and Senior Program Director throughout the design and implementation period for multimedia solutions
• Utilized Photography experience to deliver graphics assets for inclusion in project designs
•   Performed as the primary liaison between Internet Service Providers (ISP) and both ALRC and NCBW
•   Lead developer in the implementation of the ALRC Help Desk and the CenterLines Podcast, as well as third-party templates
•   Utilized PHP to design template for the NCBW and ALRC websites

Web Design:

•   Thoroughly trained in the use of theoretical and technical concepts
•   Effectively executed designs based on specified parameters
• Well versed in the development of consistent branding messages across multiple multimedia platforms
•   Drafted layout templates for the ALRC and NCBW websites using PHP
• Effectively designed and implemented HTML templates for the Pro Walk/Pro Bike Conference Series: Making Connections and Transforming Communities
• Actively utilized project management abilities and creative skills to translate technical requirements and mock-ups into workable web solutions

Site Maintenance:

• Effectively managed and maintained company server, as well as all subsequent email accounts
• Ensured internal and external links within each website are active and current through routine quality checks
• Utilized various communication methods (email, Skype, phone, etc.) to facilitate discussions with various staff members to discuss goals, strategies, current projects, and upcoming projects
• Measured content effectiveness via generation of monthly stat reports
• Researched new website enhancement tools and software programs, as requested by supervisors
• Ability to effectively design and maintain the company Intranet website
• Proven ability adhering to standard procedures and operating practices

2008 Letter of Recommendation from Bill Wilkinson | PDF Format
2010 Letter of Recommendation from Gary MacFadden | PDF Format
2010 Letter of Recommendation from John Williams | PDF Format

2000 – Present | Freelance Web Designer

Designs by William Christopher Jordan
Denver, CO | Portland, OR | Washington, DC | Phoenix, AZ

• Owner of a freelance web design company since 2000
• Works with various design tools and software programs to implement web designs and functionality
• Extensive experience with web design with a focus on usability and best practices
• Develops brand and corporate identities in the corporate, nonprofit, and government sectors
• Known for creativity, flexibility, listening skills, sense of humor, and the ability to understand the big picture, while able to focus on small details

ENDORSEMENTS

“For whatever type of work Chris decides to pursue, he brings a very dedicated and committed approach. He has a great work ethic, a strong desire to do his very best, and a real passion for the success of the property. He comes highly recommended.” – Fausto Sandoval

“Chris is attentive to detail and is always looking for ways to enhance the sites we support. When we needed to update dozens of online documents to interact with a new search engine we were installing, Chris jumped in, learned the software, and had the task wrapped up in a matter of days.” – Bill Wilkinson

“I’ve had many comments on how professional the MVM website is from clients and browsers. It’s easy to read, navigate, and select options. Plus, it’s an attractive design that reinforces the company’s demeanor. Chris was a pleasure to work with and gave us the right package.” – Craig Gildner of MetroVoice Media

“I am extremely pleased with the results of the project that Chris completed for my company. Chris is professional, a hard worker, and is very detail-oriented. I would highly recommend him.” – Dr. Rebecca Kuperstein of Parkside Orthodontics

“From a short brainstorming session, Chris can draft designs for sites that are usually right on target for the project.” – Barb McCuen, Online Communications Manager (Former), CASE

“I gave Chris an impossible deadline. He met it, and then exceeded my expectations in creativity and accuracy. I wish everyone worked with his kind of enthusiasm!” – Tiffany Willden of Tiffany Willden

“The quality of Chris’ work is consistently high and reflects close attention to both the big picture and to detail. He is good about asking questions about a project or request until the understands the full scope of work and the objectives.” – Joye Barksdale, Director of Public Relations (Former), CASE

“Regarding web design, Chris is creative and artistic. His project designs jump out of the page and come to life.” – Mihee Pansiri, Manager, Rincome Thai Cuisine – Arlington, Virginia

“I believe Chris is one of the best employees I have had to work with. I would highly recommend him. – Kim Jensen Booth, Director of Sales and Marketing (Former), ANA Hotel

“I needed a Web site that didn’t scream “semi proband”: black background with colored, unreadable text. It had to evoke the era of the music we’re playing (30’s and 40’s). Chris took my vision and made a stylish, unique site that reads and navigates well. Plus, the updates are done in no time and are affordable. The site looks like it cost thousands of dollars more.” – Craig Gildner of Blue Sky 5

“Chris has a very strong sense of design and makes problem-solving fun.” Anne Brown, Executive Director, Integrated Marketing, CASE

“Chris has strong computer skills, and usually became the local “guru” of whatever software was in use in the various offices where we worked.” – Wes Newman, Senior Director, Dining & Special Events (Former), Duke University

REFERENCES

Professional

Available upon request.

Personal

Available upon request.

Able to pass a drug screening test & background check with no problems.